The Stellar

Detailed instructions are given in the login page of the web payment as to the procedure to be followed in case of completed transaction and payment confirmation slip received and also failed transaction. Please follow the instruction carefully. Once “PAY” - option is selected you will be directed for payment through net banking or debit / credit card, online banking and UPI. You can choose the desired payment option and proceed.

Once the payment is successful, you will get a payment confirmation slip and the candidate need to keep the same for reference. In case the payment is not successful due to any reason you will get a display on the status of failure in payment.

Once the payment is debited/success and you did not get the proper response in the HiGrade portal, please wait for 12 to 24 hrs for the update. Once the payment is a success and if you did not get any acknowledgement, please wait for 15 to 30 minutes. Then you may try if the payment failed otherwise contact support team.

In case none of the above two happens, and there is heavy delay in any response from the system - if you have not proceeded with payment and not given your bank/payment detail particulars, you may proceed from the beginning again and start the payment process again.

In case you have given all the debit, credit card, online banking, UPI or net baking authorization for payment, and have not got any response, please check with your bankers or credit card company and see if your account is debited. If your bank account is debited, please don’t make any attempt to pay again.

However, if your account is not debited in the bank, you have to make the payment and get payment successful confirmation. In any case, make a note of reference/transaction details in case of net banking, card payment or through UPI.